Download this report for later

Manage File Transfers with the iconik Agent

Published on
November 17, 2022

Manage File Transfers with the iconik Agent

No items found.
Published on
November 17, 2022
Share this post

Media professionals deal with the everyday pressure to be as productive as possible to produce high-quality content that is profitable. As a result, they are often on the hunt for ways to streamline their processes.

Say Hello to the iconik Agent!

The iconik Agent is a desktop companion app for the iconik web interface. The agent streamlines workflows for uploading, downloading, and file management in iconik. 

The iconik Agent can help by:

  • Minimizing the failure rate of large file uploads and downloads
  • Eliminating the need to open and load iconik in the browser
  • Adding asset metadata in bulk from your desktop
  • Preserving organization of directories in and outside of iconik

All of this can mitigate hours of wasted time retrying failed file transfers, switching between apps, and searching and organizing content later.

Say Goodbye to File Transfer Interruptions

Have you ever attempted to upload or download a file for a project only to be interrupted by a browser crash or wifi issue? It's terribly frustrating to get out of flow to start the whole process over again.

With the iconik Agent, your file transfers can continue even when you're not using the iconik web interface in the browser. The iconik Agent is a lightweight application that runs in the background to ensure that your transfers are completed successfully. If an upload or download fails, the iconik agent will automatically retry the task again or inform you of the failure. And if there's a connectivity issue, the iconik Agent will pause transfers automatically and resume them later once a network connection is established.

Queue, Pause, and Resume Uploads & Downloads 

If you've worked with video, you know just how large a single asset can be, let alone an entire collection of footage. Imagine you start a massive download, but then you have to leave for an appointment. Or what if something unexpected comes up after you initiate the download and it requires all your network's bandwidth for something else?

No worries.

The iconik Agent will allow you to pause and resume your iconik downloads and uploads. This means you can start a file transfer at the office and finish it at home without worrying about losing your progress, even if you’ve shut down your computer. 

Upload & Download While Preserving Directory Structures

If your files are nicely organized in folders, keep it that way when uploading to iconik. The iconik agent supports uploading single files and directories while preserving the directory structure as collections in iconik.

And directory preservation goes both ways. Iconik collections can be preserved as folders and sub-folders on your local machine. Keeping this organization will help you quickly find the files again in the new location. 

Use the iconik Agent to Find Files on Your Local ISG

The iconik Agent can also help you find files on your locally mounted iconik Gateway Storage (ISG). To do this, just navigate to the files panel in the iconik UI and click the “open external button” next to the file and your file will be opened in Finder or Explorer on your local machine.

Features of the iconik Agent:


  • Upload outside of the iconik web UI
  • Upload single files or directories
  • Reflect local directory structures as collection trees in iconik
  • Pause, resume and retry uploads
  • Upload assets into a collection
  • Add metadata for single files or in bulk
  • Enforce metadata input for Agent uploads
  • Upload to all iconik-supported cloud storage locations


  • Download outside of the iconik web UI
  • Download single files or collection trees
  • Pause, Resume, and Retry Downloads

Installing the iconik Agent

Having the iconik Agent as a desktop application will keep you connected and in control while you download your media from iconik. It will keep your local machine organized and allow you to start and stop downloads as needed.

To learn how to install and use the iconik Agent, there’s a lot more information and step-by-step instructions in the iconik knowledgebase.

Give iconik a try

Schedule a personalized iconik demo with one of our experts and start your free trial today.

Download this report as a PDF

Take the MAM Diagnostic Quiz

Need better media management?
Get tailored results to see where your biggest wins with iconik would be.

Here’s a free book just for marketers

In this handbook for marketers, we explore the challenges facing marketing organizations and the new technology and workflows others have used to succeed and future-proof their media operations.

Free Resource

The Complete Checklist for Planning Great Digital Transformations

Inside, you’ll find:

A comprehensive 21-point checklist

Strategic planning questions

How to evaluate your digital readiness

How to unite your organization

How to choose the right technology

6 charts & diagrams to help you learn & strategize

All to help you take your organization into a new era!